West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
2,638 reviews

Reviews

Recommend
Dignity/Respect
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Staff

Reviews

 
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Review of MSK Physiotherapy - WBCH
16th May 2024


[name removed] was easy to relate to, listened attentively, promoted confidence and was focused at all times. He imparted key instructions to ensure my successful involvement in the physiotherapy exercises he identified from his initial assessment of my condition. He ensured that I was given speedy access to the online resources that I needed to knowledgeably continue my selected exercises at home. My next face to face appointment was finalized before I left which provided reassurance. Crucially I am eager to continue my rehabilitation under his guidance.

Suggested improvements
Not on this evidence.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
16th May 2024


[name removed] the physio is the most wonderful person to help me with my exercises she kind , understanding and very sympathetic to all my pain . I would recommend her to everyone.

Suggested improvements
Can’t. Think of anything

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Phlebotomy Service
16th May 2024


Receptionist very welcoming and explained what to do. Taking of blood very smooth and prompt

Suggested improvements
No nothing to add

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
16th May 2024


Experienced prompt very good attention laced with a little humour.

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
16th May 2024


[name removed] has a gery good understanding of the diagnosis I have and therefore was excellent in delivery correct advise and treatment .

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
16th May 2024


The lady that carried out my assessment was very understanding of my problems and I came away feeling positive for the future !

Suggested improvements
No maybe directions but I found it in the end

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
16th May 2024


The appointment was on time. Friendly therapist.

Suggested improvements
I have only been once but couldn't find any faults.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
16th May 2024


I felt comfortable

Suggested improvements
O

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Integrated Pain and Spinal Service - Pain - WBCH
15th May 2024


On time, pleasant to talk to. Knew what she was doing snd asked if it had been understood. Thanks.

Suggested improvements
Can't think of anything other than a cure for long covid

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
15th May 2024


[name removed] was kind and easy to get on with in all three of my sessions. My injury has improved tenfold under her care.

Suggested improvements
None

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
 
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Resources

Short link to review West Berkshire Community Hospital: http://iwgc.net/eb6ez